Avenue Home Care believes that our primary purpose is to provide compassionate, quality, private duty nursing care to the residents of our community. Our services are provided by skilled professionals who believe that every client is to be treated with respect, consideration, kindness, care, and understanding. We safeguard the confidentiality of all client information. Services are provided that maintain or promote health, wellness of body and spirit.

We understand that personal care is one of the more intimate and basic functions of people’s lives. Services are provided with the utmost of respect and privacy for our clients. We also understand that illness and infirmity make the individual vulnerable. With that understanding, the staff at Avenue Home Care assure by their plans of care/care plans and by their execution of those plans that clients are safe and free from harmful influences, direct or indirect, at all times. Compassion, tenderness, and loving attention to the details of our client’s care are a standard for all Avenue Home Care employees. No client is ever denied services based on age, race, color, national origin, religion, sex, disability, a veteran, sexual orientation or any other category protected by law.

As employees of Avenue Home Care, you are an essential member of the team providing our client’s care and expected to follow all policies and procedures established by the agency. The following policies and procedures are provided to you so that you may refer to them on a regular basis. They are covered in your orientation program and you were asked to sign several of them for your personnel record. All employees have access to the policies and procedure manuals. If you have questions regarding administrative practices or client care, you may consult with your supervisor, or consult the policies and procedures manuals.